Dish Network Satellite TV Reviews and Complaints

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Dish Network Satellite TV Reviews

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  • Horrible Customer Service, Horrible Fee Policy



    Dish Network does not state anywhere in the contract nor were we informed by any service representative prior to signing the contract that there is absolutely no 'grace period'. We purchased Dish Network exactly 10 days ago. Believing the many advertisements you can see on their own website and a few televised commercials that the "Try us for free" statements were valid, we ordered dish network to try it out. We called prior to what we thought was within our 'grace period' to cancel services. We called around 6 pm on August 4th, 2012 and spoke to a service... More...
    (Satellite)
    Solidskater's Picture   Solidskater    0 Comments   Comments
  • No response from escalations team



    I signed up for Dish service after hearing that my bill could be way lower then what I was paying with my cable provider. Only two weeks in I am ready to diconnect it because of the poor customer service I have been receiving. When I signed up I was asked what channels i liked. After listing them I was told they are all included in my package. I was also told that I would be given A standard receiver and that the only difference between the standard and the HD receiver is the mega pixels in the picture. Only I found out after installation that most of the channels that I listed cannot be... More...
    (Satellite)
  • You fail to honor your offer!!!



    I received a promo letter that offered me the America's top 250 package with 3 movie channels for free for 3 month, plus 12 month of blockbuster movie pass. After 3 month I noticed that you actually charged me for the movie pass so I contacted your company. They removed the charges, but now I do not have the movie pass anymore and customer service says they forwarded my case to promo management with no resolution in sight. And I have to contact and complain about this next to my work schedule ... extra time I do not have! If I had known this to be an issues (which I read... More...
    (Satellite)
  • Promised Blockbuster not received!



    I recently switched from Direct TV to Dish network because I received a promo letter in the mail that offered the americas top 250 channels for about $49 a month and that included 3 movie channels for free for 3 month, free installation and 1 year free blockbuster movie pass. After I signed up, I noticed that my bill showed the $10 charge for the movie pass so I contacted them. I was also upset because some channels that were supposed to be included in the american top 250 package, were not available to me. The customer service person (one of 3 that I have now spoken to) tried to... More...
    (Satellite)
    sabinaa's Picture   sabinaa    1 Comments   Comments
  • RV problems



    We read in trailer life mag, about Dish Network with no contract for RVers. We bought the equipment and have paid for it for four months with no service, they send a tech out charge us 15 dollars and then after they leave and we take the RV out again we never have service, not one of the techs they sent knew anything about RVs I had considered it for my house, well no more, with the terrible customer service I will not go with Dish. Also they would tell us they would be out at a certain time and would never show up.. More...
    (Satellite)
    nana194294's Picture   nana194294    1 Comments   Comments

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